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PHP open_basedir: Magento Suggestions From Nexcess

Ecommerce retailer administration has multifaceted challenges you should face to handle your clients’ wants. And in some instances, these challenges would possibly contain compromises.

One such case is your web site’s safety and efficiency. On the one hand, most web shoppers count on ecommerce web sites to load in three seconds or much less. However, 18 p.c of shoppers depart ecommerce web sites halfway by way of the customer’s journey in the event that they discover the web site’s fee safety missing.

Discovering a stability between these necessities as a Magento retailer proprietor locations you in a decent spot. For example, it’s possible you’ll use PHP open_basedir to limit PHP scripts from accessing data exterior particular directories, but it surely comes at the price of Magento efficiency.

On this information, we’ll clarify what PHP open_basedir does, why you’re higher off disabling it, and the right way to disable it.

Right here’s what we’ll cowl:

PHP open_basedir 101

PHP open_basedir is a PHP safety characteristic that permits you to outline the directories PHP scripts can entry. In different phrases, you should use it to limit PHP scripts from accessing information exterior the open_basedir paths.

When you’re a Magento web site proprietor, you usually could use PHP open_dir in your Magento set up listing to:

  • Stop PHP scripts from accessing delicate information exterior the listing, together with system information and information of different web sites hosted on the server.
  • Defend the server from malicious software program like viruses and different malware that exploits listing entry.
  • Adjust to information safety requirements like PCI-DSS for Magento.

Methods to test the standing of PHP open_basedir

To test if PHP open_basedir is turned on or off in your internet server, create a brand new file named information.php with the next code in your area’s root listing:


Subsequent, test the standing of PHP open_basedir by going to instance.com/information.php. In our instance, open_basedir has no worth. In different phrases, open_basedir is disabled.

Enabled PHP open_basedir Magento points

Whereas PHP open_basedir permits you to safe your web site server from overextending PHP plugins, it typically causes two vital points with Magento.

Error: open_basedir restriction in impact

Magento and its extensions usually attempt to entry information on the server by way of fopen(), file_exists(), or embody(). If Magento can discover the requested file, all goes nicely.

However if in case you have open_basedir turned on, it’d forestall Magento from discovering the requested file. In that case, Magento usually returns an error or warning corresponding to:

Warning: fopen(): open_basedir restriction in impact. File(/tmp) is just not inside the allowed path(s):(/var/www/vhosts/instance.com:/usr/share/php)

Poor Magento efficiency

Whilst you would possibly be capable to bypass the open_basedir restriction error by manually including the issue directories to the allowed record, open_basedir often means extra bother for Magento than it’s price.

You possibly can’t profit from PHP’s realpath cache when open_basedir is enabled. Realpath cache helps you briefly retailer the pathing of information PHP scripts embody or reference.

Disabled realpath cache won’t be an enormous deal for smaller web sites with a restricted variety of information. Nevertheless, Magento depends on quite a few information working collectively throughout a number of directories. Because of this, you’ll see degraded Magento efficiency with PHP open_basedir.

For example, we ran a check by including the lstat() operate to Magento code and monitoring what number of lstat calls we get when loading a product web page with open_basedir enabled and disabled. Listed below are the outcomes.

Methods to disable PHP open_basedir

The way you disable PHP open_basedir relies on your hosting supplier and internet hosting infrastructure. Let’s focus on the three most typical strategies.

Modifying php.ini file by way of cPanel

When you’re managing your server with cPanel, you should use the next steps to disable PHP open_basedir:

1. Open MultiPHP INI Editor.

2. Open the editor mode and choose your area.

3. Add a semicolon (;) earlier than open_basedir to disable it. Alternatively, you too can add none after = to disable it.

4. Save to replace the php.ini file.

Modifying Apache configuration file

When you’re utilizing a non-cPanel host, you would possibly have to edit an Apache config file or httpd.conf. Right here’s how you are able to do so:

1. Entry the information in your internet server by way of FileZilla or an identical program.

2. Navigate to /and so forth/httpd/conf.

3. Find httpd.conf and consider or edit it.

4. Discover the entry of open_basedir and set it to:

php_admin_value open_basedir none

Contact your internet hosting supplier

Relying in your internet hosting supplier, you could be unable to entry httpd.conf or change open_basedir settings in your finish.

When you can’t discover open_basedir settings in your configuration information, you’ll have to contact your internet hosting supplier’s assist for assist.

In some instances, buyer assist would possibly cite safety causes for not turning off open_basedir performance. If that’s the case, you could be higher off with one other internet host since The PHP Group itself doesn’t take into account it a dependable safety characteristic in its php.ini docs.

Ultimate ideas: PHP open_basedir — Magento suggestions from Nexcess

Whereas PHP open_basedir would possibly provide you with false consolation as a safety characteristic, it’s not one thing it is best to depend on at the price of Magento efficiency.

You may get each excessive efficiency and strong safety by choosing Nexcess Magento enterprise internet hosting. Our performance-optimized servers are in SOC sort II audited information facilities and include highly effective options like PCI-compliant safety, versatile structure, close to 100% uptime, and 24/7/365 assist.

And our plans have open_basedir disabled by default for higher efficiency.

Try our managed Magento plans to get began right now.