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Terms of Service PDF Print E-mail
1. Acceptance of Terms of Service
A) There is a precondition and requirement of some conditions for using the services available through www.webhostingforest.com and you represent as subscriber(s) and accept the legal bounds of TOS. These terms of service are effective immediately between WebHostingForest.com and the subscriber to any of the plans. Every subscriber is subject to these terms and by using the resources of WebHostingForest.com, there is agreement of legal bound of all the terms and conditions in this agreement. These terms also incorporate into the individual service agreement of each subscriber.
B) Subscriber needs to be at least 18 years of age and then only they will be legally competent in all aspects. Subscriber can be a corporation, limited liability company, partnership firm or any other legal entity duly formed and in good standing. The legal authority should be undertaken for accepting and bounding to these terms. Subscriber represents and warrants all the information provided by them to WebHostingForest.com and assures the provision of complete, accurate and up to date information to the website in connection with the registration or renewal process and agrees to update the information with any changes made. The subscribers lesser than 18 years of age need a legal guardian for obtaining an account with the company and adhering to the services of the company. Legal guardians need to be legally bound by the terms and have to undertake full responsibility and liability associated with the failure of compliance with Terms.
C) WebHostingForest.com gives the best possible web hosting service to their clients. There are new and latest resources provided to the subscribers. However, due to advancement and regular changes in the technologies, these terms can be changed any time, with or without any notice to the subscribers.
D) Any changes, removal, addition or modification in the terms posted on WebHostingForest.com will contain the acceptance of subscriber to adhere to the alterations in TOS. It is not necessary for the company to give information to the changes being made in the terms and once the agreement is accepted by the owner, they will be entitled to accept the changes. If subscriber does not agree to any new terms and creates issue with regard to it, the company has authority to cancel their account. There is an effort made by the company to provide all the information to clients, but it is not obligatory on the part of webhostingforest.com to make the user aware about the changes made every time.
E) In case, the subscriber is making registration with new domain name with WebHostingForest.com or using the transfer of a pre registered domain name, Subscriber makes acknowledgement and agrees that the use of domain name is subjected to the policies for ICANN and their Domain Registration agreements.


2. TERMS- Payment and Renewal of Accounts
A) Payment: The subscriber needs to make payment for all the applicable fees for Services in effect at the time of registration or renewal cases. These may be modified by WebHostingForest.com from time to time.
B) Account/Domain automatic renewal: It is the responsibility of subscriber to make payment for domain registration fee 14 days before the expiry of the hosting account of subscriber. The charging of applicable fee has to be made to subscriber for present method of payment with the host. The subscriber needs to acknowledge and make confirmation regarding the payment renewal for the plans. Domain registration fee has also to be given before the expiry date, to avoid any issues later on and it is wholesome responsibility of the website owner or subscriber. The subscribers with the payment gateway of Credit cards have to be particular about the validity issues of their cards. In the case of expiry of any domain, WebHostingForest.com will not be responsible in any kind.
C) Cancellation of automated renewal of account: The cancellation of automated renewal of account has to be made by the prior notice of subscriber to the company at least 15 days before to the expiration of account, by giving an Automated Account renewal cancellation notification to WebHostingForest.com. WebHostingForest.com agrees not to deduct any additional charges to the billed subscriber, if proper acknowledgement is given to the company.
D) Authority: WebHostingForest will consider the authority of the subscriber in any changes, modifications, deletion or addition in hosting plans and every activity will be done in accordance to the authority of the person dealing with WebHostingForest from the beginning of the hosting details.


3. Cancellation of services: REFUND policiesT
A) There is a guarantee of 30 days and we give money back guarantee for the genuine cases, with a fair reason for cancellation of account. However, there will be no refund made if the subscriber has used any malicious or spam means for creation of their account with WebHostingForest.com.
B) Non Refundable fees: The fee included for setting up the web hosting account with WebHostingForest.com will not be refunded to the Subscriber or Account holder. Also, the SSL certifications, domain names and domain privacy resources will not be refunded to the client.
C) If subscriber has taken any plan in any offer floated by the company, for a limited period of time, there shall be no refund made for the money and they will not be eligible for any money back schemes.
D) Money back guarantee is entitled only for the genuine cases and until and unless the subscriber produces any adequate and correct reasons for their demand for money back for their hosting plan, they will not be regarded for money back scheme.
E) If the cancellation of the account is made from the end of company due to any illegal, spam or malicious activity involved with the hosting plan of the client, there will be no refund of the money made for the client.
F) The notice of all cancellation of the accounts should be made very clear to the company.


4. Proprietary rights
These terms and conditions mentioned by WebHostingForest.com are not made with regard to the intellectual property or technological aspects. The trademarks and logos used by the company exclusively belong to the company and subscriber agrees that they will not directly or indirectly make reversal, amend or decompile any object or execution code or any trade secrets of the third party or company itself.


5. Company security and ownership
A) i) These terms and conditions mentioned by WebHostingForest.com are not made with regard to the intellectual property or technological aspects. The trademarks and logos used by the company exclusively belong to the company and subscriber agrees that they will not directly or indirectly make reversal, amend or decompile any object or execution code or any trade secrets of the third party or company itself.
ii) Access and control: When there is activation of a new account or domain, domain transfer or any such process, there is a need of results in creation of the following with records of WebHostingForest.com. There needs to be information provided like name of subscriber, email ID, user name, password, payment information and other specifications.
  • If a person contacts WebHostingForest.com and claims that they have entitled for an access to an account, website or domain registered with the company but have forgotten the password, username, data loss or corruption on PC, WebHostingForest.com will give access to the person who gives evidence of all the proofs, which were given while registering the account. Proper photo ID proof with the payment detail copies will be given for the access and entitlement of the new details to user.
  • Subscriber has to acknowledge and accept the access and control policy and the procedures for bringing any claim in the form of lawsuit against the company for the policy and procedure agreement. The company releases all the liability and claims for damages for any other liability, how so ever it may arise.
B) License to WebHostingForest.com: The Company claims no ownership interest in the content of the website of subscriber. The content and data submitted to WebHostingForest.com should be assigned as royalty free and non exclusive license under subscriber’s copyrights and other rights. The subscriber can authorize the download and printing of any material.
C) Transfer of ownership: WebHostingForest.com is responsible for determination of websites hosted, accounts opening, domains registration with WebHostingForest.com. There needs to be full fledge information given to WebHostingForest.com for any transfer of ownership and change in proprietorship of any company.
  • WebHostingForest.com will reorganize the ownership of accounts with the website on the event of the request made by primary subscriber of the organization.
  • Subscriber makes acknowledgement and accepts that the foregoing policies and procedures are the ways of notices given by the companies to change the ownership and it is immediately taken into affect as WebHostingForest.com approves it.
  • Foregoing policies and procedures regarding transfer of ownership are the ways to change ownership of the accounts with WebHostingForest.com


6. Back up and data loss
The services are to be used at the sole responsibility of the subscriber. The backup service is provided to the clients at a rate of $50 for one time backup. We give the full files and data transferred for maintenance of the backup of files and storage of data on the servers of WebHostingForest.com. However, no backups will be provided to the clients under terminated and suspended accounts..


7. Free hosting and no banner ads
WebHostingForest provides free web hosting services and if client meets certain requirements, the company will not put banners of any kind on website. The provision of free hosting services will make WebHostingForest to embed a text on the website footer.


8. Free domain registration cases
The registration of free domains makes the availability for new registration and not for the transferred domain cases.


9. Content
WebHostingForest.com services can be used with regard to legalized services as per the State of Florida (USA). There will not be any responsibility for claims resulting from usage of the services of the company. Users need prohibition from employment WebHostingForest.com for infringement of copyright and trademark. The accounts violating copyright laws will be removed and disabled. The email information is info@webhostingforest.com. In case of violation of TOS or spam activity is involved, there is a right to terminate the services and no refund will be made for any kind of guarantee or such issues.


10. Web Hosting accounts not to be used as storage devices
WebHostingForest.com does not allow shared account as back up or storage devices. The cPanel backup of every account is maintained and clients are not encouraged to take backups of accounts. Other unacceptable features may involve: IP Scanners, IRC Scripts/Bots, Proxy Scripts/Anonymizers, Pirated Software/Warez, Topsites, Image Hosting Scripts, AutoSurf/PTC/PPC sites, Mail Bombers and Spam Scripts, Bruteforce Programs/Scripts/Applications, Banner Ad Services, File Dump and Mirror Scripts, more than two commercial audio streaming, Escrow and Bank Debentures, High Yield Interest Programs and related Sites, Prime Bank Programs, Lottery Sites, Advertisement and Selling of controlled substance without having submitted proof of appropriate permit to WebHostingForest, Investment Sites, RPGs, MUDs, PPBGs, Hate/Racist/Harassment oriented sites, Hacker focused sites/archives and programs, Sites promoting illegal activites, Websites and forums that distribute or link to pirated/illegal/warez content, Fraudulent sites, Mailer Pro, etc.

WebHostingForest.com does not allow client to use dedicated servers for activities of following types: IRC Scripts/Bots, IP Scanners, Escrow, IRCD (irc servers), Pirated Software/Warez, Bruteforce Programs and Scripts or Applications, Mail Bombers and spam scripts, High Yield Interest Programs or related sites, Prime Bank Programs, Lottery Sites, Advertisement or selling of controlled substance without having submitted proof of appropriate permit to WebHostingForest.com, Investment Sites, Hate/Racist/Harassment oriented sites, Hacker focused sites/archives and programs, Sites promoting illegal activities, Websites and forums that distribute or link to pirated/illegal/warez content, Fraudulent sites, Mailer Pro etc.

WebHostingForest services and related networks, devices, and equipments are given strictly to customers authorized for usage. All systems may be monitored to ensure quality, protection against unauthorized access, verification of security procedures, better management, operation security, and recommendation for future improvements of company. Monitoring will involve examination of information, which may be copied or recorded for authorized purposes. To use WebHostingForest services automatically refers to user's consent of these monitoring procedures as required. The company reserves the authority to use these services. The materials for threatening, obscene, violation and illegal for TOS will be disabling with or without notice. The failure for responding to emails sent by WebHostingForest Abuse Department within a period of 48 hours, which may lead to suspension or termination of authorized services. WebHostingForest forbids the cause potential harm to minors, inclusive of spam elements. Reselling is prohibited. In case, the website is found, WebHostingForest.com will hold the suspension and notification or termination without notice.


11. Payment structure
The client agrees the appropriate payment for services given by WebHostingForest on recurring basis. The client agrees for notifying the company for cancellation of any services received and agrees for being billed for the services received. The client will ensure that the payment information and data is updated and all invoices are paid on time. The late fee can be imposed if payments are not made on time. The account will be suspended if the client does not respond with the required payment within the time or for full payment. The company reserves the right to change the payment schemes every time.


12. Non Validity of money back guarantee
The money back guarantee will not be valid in the following cases:
• Spam and virus related websites: The website contains spam and malware content, which could be un-acceptable to many other websites.
• Fake information by website owner, in the beginning of hosting: We will have to get the information related to the website owner and confirm it with the status given to us prior to getting the hosting with us. In case, the information does not match, no refund will be made.
• Phishing related websites: Phishing is criminally fraudulent process of making an attempt to obtain secret information, like username, password and credit card details by masquerading as a trustworthy entity in an electronic communication. It is an entire illegal activity.
• Adult content and Child pornography: Kvchosting does not support any kind of adult or child pornography material. In case, there is no notification about the pornographic content, prior for taking any hosting services, then we have a right to terminate the account and no money back guarantee will be feasible for such cases.
• Violation of Digital Millennium Copyright Act (DMCA): DMCA gives the laws with regard to the usage of copyrighted materials on Internet. Web hosting customers need to follow the requirements of DMCA. Customers who are subject of DMCA notification may be subjected to account termination and also, not eligible for money back guarantee.
• Downtime issues: In case of any downtime issues, on account of migration of server, for betterment of hosting services of the websites, the money back guarantee does not hold for 99.99% uptime assurance. It will be informed to the client in the prior time and there would be no cases. In migration issues, we try to take proper care about the working of websites of the clients, in a right manner.
• If the account is active and there is nothing wrong with the server or service issues or there is no valid reason for refund, then no refund will be given to the client. We accept genuine reasons and condemn any fake issues.
• The money back guarantee does not hold, if web hosting plans are taken in any promotional offers floated by the company. Also, the offer plans or free offer options will be given within 24-48 hours of the activation of the first account.


13. Cancellation
The cancellation of services needs to be put into written format. There will be a review and confirmation required for the information upon receipt of the notification and informs the client for cancellation of the account through email. The confirmation of the cancellation will entitle a tracking number, reference to client information for verification purposes. In case, client does not get such email within a say, they can contact WebHostingForest.com through phone call.

The confirmation of identity of client, request of file removal and email in given account and document all related transactions and activities. The procedures are carried out for reduction of risk of mistakes, fraud and insurance of the client’s information about every activity made by the end of company.

KVCHosting will confirm client's identity, request for removal of files and emails in given account, and document all related transactions and activities. These procedures are


14. TERMINATION OF ACCOUNT
• Never login into client area
• Never login into FTP
• No update for websites


15. LATE PAYMENT ISSUES
• The account will be suspended if consecutive three invoices are unpaid by the client for any web hosting plan.
• If the payment is still not made after the account suspension, the account will be terminated after 15 days.
• Restoration of your old account will need an extra charge of $25.


16. Domain cancellation and Exchange policy
WebHostingForest.com don’t offer refund/exchange on domain registration. Once domain has been purchased, it is typically final.


17. Code of conduct
The usage of abusive language or threats in any form would be considered as violation of TOS.


18. Use of resources
The users may not make use of 25% or more system resources for more than one minute and 30 seconds. The users are not allowed for running stand alone, unattended server side processes at any time on server. There should not be running web spider and indexer on shared servers. The users are allowed for linking to legal offsite applications but are non-permitted for hosting on WebHostingForest shared servers. The users are may not participate in run gaming servers file-sharing/peer-to-peer activities, cron entries with interval s of less than 15 minutes.


19. a) Inodes
The usage over 250,000 inodes on shared accounts will incur warning. If client does not change or modify the existent condition, suspension of site will follow. If account exceeds 50,000 inode limit, it will be automatically removed from our backup system. Each file in client account uses an inode. Websites exceeding inode limit slightly will not immediately be sent a warning but if accounts consistently create problems due to use of excess inodes, the accounts will be flagged.
b) Regarding .za tld
.za tld only accepts nameserver, which are child of the parent domain. Any client who wants to host .za domain will have to buy two IPs for the private nameservers.


20. Regarding unlimited bandwidth/space
WebHostingForest.com offers disk space, bandwidth, email and FTP accounts. The details are defined as per the package services and the company will not define any particular space for transfer or storage. The undefined status is called ‘Unlimited’. The services are designed for normal usages and the client may risk any suspension or discontinuation or deletion of account. All subscribers give monthly bandwidth limit and the company reserves the end for starting or making client purchases for additional bandwidth, upgrades, terminating the account.


21. Change in pricing
The company holds the right to amend the prices listed and there can be any increase or changes in amounts for resources or different plans. It may or may not be informed individually to the clients, but will be mentioned on the website.


22. Migration of account
• One time migration is free of cost. It will be done on the first time purchase of any account
• The migration not done for the first time will be chargeable later on. The fee is $25 per account.


23. Disclaimer
WebHostingForest will not be held responsible for any damages suffered by any business transactions of client. There are no warranties of any type, expressed or implied for services provided. KVCHosting disclaims all warranties, merchantability or fitness for specific purpose, including wrong delivery, loss of data caused due to delays, no deliveries, any and all service interruptions caused by the company and its employees.


24. Domain name hosting (free service)
In case, the hosting is purchased from the free domain and for any reason, the account is cancelled or terminated, the domain will be terminated and if during that period, there is a need to re-own or transfer the domain, the redemption will cost $40, which will be paid from the client to release the domain name.


25. Disclosure to law enforcement
The company holds the right for disclosing the subscriber information to any law enforcement agencies, with or without the consent or notification made to subscriber; in case of the lawful request made by the agents. WebHostingForest will cooperate with such law enforcement agencies.


26. DCMA/Copyright Information Procedure and notice for claiming copyright or intellectual property infringement
WebHostingForest.com requests users to respect intellectual property rights of others. There is practice of such respect within our company also. At any point, if there are complaints or information about infringement of intellectual proper or copyright of others, we may disable or terminate the user account, depending on circumstances.

If user believes that their work has been copied or used in ways that violent copyright infringement laws or intellectual property rights, not hesitate to contact WebHostingForest.com with the following:

1. The person authorized for representation of the owner of copyright or intellectual property need to submit a signature, whether electronic or physical
2. Claim need to describe the material which has been infringed
3. Details about website location of the material that has been infringed
4. Name, address, phone number of claimant
5. Claimant's statement that the complaint is being lodged with good faith that the item disputed is not authorized by the material's copyright owner, agent, or law
6. Claimant must make statement under penalty of perjury that the information given in the notice is correct and they holds ownership to the material's copyright or intellectual property or is authorized to act on the owner's behalf.

TOS modification
KVCHosting may revise its Terms of Service and other policies at any time with or without prior notice.
 
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